Frequently Asked Questions
Everything you need to know about your TCB Jeans experience.
What does 'TCB' stand for and what defines your denim?
TCB stands for 'Two Cats Brand.' We specialize in authentic Japanese reproduction denim, focusing on vintage silhouettes and traditional manufacturing techniques from the 1940s through the 1960s.
How do I choose the correct size for raw denim?
Raw denim can shrink significantly after the first wash. We provide detailed size charts for both 'Non-wash' and 'One-wash' versions. We generally recommend sizing up if you are purchasing unwashed/shrink-to-fit denim.
Do you offer international shipping?
Yes, we ship worldwide via DHL and EMS. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, provided the items are in original, unworn condition with all tags attached. Please note that hemmed or customized jeans are final sale and cannot be returned.
Do you provide chain-stitch hemming services?
Yes, we offer complimentary chain-stitch hemming on all new jean purchases using our vintage Union Special machines. Please specify your desired inseam length in the order notes.
How should I wash my TCB jeans to preserve the fade?
For the best high-contrast fades, we recommend wearing your jeans for several months before the first wash. When cleaning, wash inside out in cold water with a mild detergent and hang dry.